Last updated: June 2026 | Applies to all puss88 account holders and Platform visitors
puss88 ("we", "us", "our") operates the online gaming platform available at puss88.app and any related subdomains or associated services (collectively, "the Platform"). This Privacy Policy explains how puss88 collects, uses, stores, discloses, and protects the personal data of individuals who register an account with puss88, visit the Platform, or otherwise interact with puss88 in connection with the services we provide.
puss88 is committed to responsible data handling and to respecting the privacy rights of all individuals whose personal data we process, including Malaysian players across Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Bangsar, and beyond. This Policy is written in plain, accessible English and is designed to give you a clear and honest understanding of our data practices.
By registering a puss88 account, accessing the Platform, or otherwise providing personal data to puss88, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, you should not use the puss88 Platform.
This Privacy Policy should be read in conjunction with the puss88 Terms and Conditions, which govern your overall use of the Platform.
puss88 collects personal data in a number of ways, including data you provide directly, data collected automatically when you use the Platform, and data received from third parties. The categories of personal data we collect include:
2.1 Registration & Identity Data
2.2 Financial & Transaction Data
2.3 Technical & Usage Data
2.4 Communication Data
2.5 Responsible Gaming Data
puss88 uses your personal data only for legitimate purposes connected with the operation of the Platform and the delivery of services to you. Specifically, puss88 uses your personal data to:
puss88 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
puss88 processes personal data on the following legal bases:
puss88 does not sell, rent, or trade your personal data to third parties for their marketing purposes. We share personal data only in the following circumstances and only to the extent necessary:
5.1 Service Providers: puss88 engages trusted third-party service providers who process personal data on our behalf and strictly in accordance with puss88's instructions. These include payment processing providers (FPX, eWallet operators, banking partners), game studio providers, KYC and identity verification service providers, fraud detection and analytics providers, and customer support platform providers. All service providers are bound by confidentiality obligations and data processing agreements.
5.2 Regulatory & Law Enforcement Authorities: puss88 will disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where required by applicable law or by a lawful order. puss88 will, where legally permissible, notify affected account holders of such disclosures.
5.3 Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of puss88's business, personal data held by puss88 may be transferred to the acquiring entity, subject to equivalent data protection obligations being imposed on the recipient.
5.4 Responsible Gaming Authorities: Where required by applicable licensing conditions, puss88 may share relevant data with responsible gaming authorities or self-exclusion scheme administrators in connection with a player's self-exclusion request.
puss88 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. puss88 uses the following categories of cookies:
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform but may affect certain preference features. For essential cookies, no opt-out is available as they are strictly necessary for Platform operation.
puss88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Where data is no longer required for the purpose for which it was collected and no legal obligation requires its continued retention, puss88 will securely delete or anonymise the data.
puss88 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
Notwithstanding these measures, no method of internet transmission or electronic storage is completely secure. puss88 cannot guarantee the absolute security of your personal data and shall not be liable for security breaches that are beyond our reasonable control, provided that all reasonable precautions were in place at the time of the breach.
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, puss88 will notify affected individuals without undue delay in accordance with applicable legal requirements.
Subject to applicable law, you have the following rights in relation to your personal data held by puss88:
To exercise any of the above rights, please contact puss88 via live chat or at [email protected]. puss88 will respond to all data rights requests within 30 days. Complex requests may require a reasonable extension, in which case you will be notified.
puss88 may request verification of your identity before processing a data rights request, to ensure that personal data is not disclosed to an unauthorised person.
The puss88 Platform is strictly intended for adults aged 21 and above. puss88 does not knowingly collect or process personal data of individuals under the age of 21. If puss88 becomes aware that personal data has been collected from a person under the age of 21 without appropriate verification, that account will be immediately closed, all associated data will be deleted (subject to any legal retention requirements in connection with the account closure), and the matter may be referred to the relevant authorities.
Parents and guardians who believe that a minor may have registered a puss88 account should contact [email protected] immediately. puss88 takes underage gambling extremely seriously and will act without delay on any such report.
The puss88 Platform may incorporate content or functionality provided by certified third-party game studios and payment service providers. While puss88 takes reasonable steps to engage only reputable third-party providers and requires them to maintain appropriate data protection standards, puss88 is not responsible for the privacy practices of third-party providers operating their own platforms or systems.
Where a third-party provider processes your personal data as a data processor on behalf of puss88 (for example, a KYC verification provider processing your identity documents), such processing is governed by a data processing agreement between puss88 and that provider, binding them to puss88's instructions and data protection obligations.
puss88 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we offer. Where material changes are made, puss88 will provide notice to registered account holders via email or via an in-platform notification prior to the changes taking effect.
The "Last updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the Platform following notification of changes constitutes your acknowledgement of the updated Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way puss88 handles your personal data, please contact us:
Email (plain text — not a link): [email protected]
Live chat: Available 24/7/365 via puss88.app
Response time: puss88 acknowledges all privacy-related enquiries within 24 hours and provides a substantive response within 30 days.
puss88 takes all privacy concerns seriously. If you are not satisfied with the outcome of your enquiry, you retain the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Every connection between your device and the puss88 Platform is encrypted using the same 256-bit SSL standard used by Malaysian banks. Your personal and financial data is never transmitted in plain text.
puss88 does not sell, rent, or trade your personal data to any third party for marketing purposes — ever. Your data is used only to deliver and improve your puss88 experience and to meet our legal obligations.
Access, correct, or request deletion of your personal data at any time. puss88 responds to all data rights requests within 30 days. We make exercising your rights as straightforward as sending a message to our live chat team.
puss88 collects only the personal data that is genuinely necessary to operate a licensed gaming platform — no more. We do not collect data speculatively or build advertising profiles on our players.
Your data is not kept indefinitely. puss88 applies defined retention periods to all categories of personal data, and securely deletes or anonymises data once it is no longer required for its original purpose or a legal obligation.
Questions about how your data is used? Our support team is available 24 hours a day, 7 days a week, every day of the year — including all Malaysian public holidays — to address your privacy concerns promptly.
Your data is protected, your privacy is respected, and your gaming is secure. Experience Malaysia's premier online casino with complete peace of mind.
Login to puss88