puss88 Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the puss88 online gaming platform, including all associated services, games, promotions, and content made available through puss88.app and any related domains or subdomains operated by puss88 ("the Platform").

By completing the puss88 account registration process, by logging into an existing puss88 account, or by otherwise accessing or using any feature of the Platform, you represent and warrant that:

• You have read these Terms in full and understand their content;
• You have the legal capacity to enter into a binding contract under the laws applicable to your jurisdiction;
• You meet the eligibility requirements set out in Section 2 of these Terms; and
• Your use of the Platform does not violate any applicable laws or regulations in your jurisdiction.

These Terms apply to all users of the Platform, including registered members, guests, and visitors. Additional terms may apply to specific promotions, games, or features, and where applicable will be communicated at the point of participation. In the event of any conflict between these Terms and any specific promotion or game terms, the more specific terms shall prevail.

Minimum Age: The puss88 Platform is strictly available to individuals who are aged 21 years or older at the time of registration and at all times during their use of the Platform. puss88 does not permit access to or use of the Platform by any person under the age of 21. This age restriction is applied in accordance with applicable international gaming authority licensing requirements.

By registering a puss88 account, you unconditionally represent and warrant that you are 21 years of age or older. puss88 reserves the right to request documentary evidence of age at any point during the account lifecycle, including at registration, on withdrawal request, during any bonus claim, or at any time at puss88's sole discretion.

Identity Verification (KYC): puss88 is required to verify the identity of its account holders under applicable international anti-money laundering (AML) and know-your-customer (KYC) frameworks. You agree to provide, upon request:

• A valid government-issued photo identification document (Malaysian National Identity Card, passport, or equivalent);
• Proof of address issued within the preceding 90 days;
• Proof of payment method ownership where applicable;
• Any additional documentation reasonably requested by puss88's compliance team.

Failure to provide requested KYC documentation within a reasonable timeframe may result in account suspension, withholding of pending withdrawals, or permanent account closure at puss88's discretion.

Jurisdictional Eligibility: It is your sole responsibility to determine whether online gaming is lawful in your jurisdiction prior to registering a puss88 account. puss88 makes no representations regarding the legality of online gaming in any particular jurisdiction and shall not be liable for any consequences arising from your use of the Platform in a jurisdiction where such use is restricted or prohibited.

One Account Per Person: Each individual is permitted to register and maintain a single puss88 account. The creation of multiple accounts by a single individual ("multi-accounting") is strictly prohibited and constitutes a material breach of these Terms. puss88 uses technical and manual methods to detect duplicate accounts, and any accounts identified as duplicates may be closed without prior notice, with all associated balances forfeited.

Accuracy of Registration Information: You must provide accurate, complete, and current information when registering your puss88 account, including your full legal name, date of birth, and contact details as they appear on your official government-issued identification. You agree to promptly update your account information if any of the provided details change.

Account Security: You are solely responsible for maintaining the confidentiality of your puss88 account credentials, including your username and password. You agree to:

• Choose a strong, unique password not used on any other platform;
• Enable two-factor authentication (2FA) where available;
• Notify puss88 support immediately upon discovering any unauthorised access to your account;
• Never share your login credentials with any third party.

puss88 shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials, except where such loss or damage results directly from puss88's negligence.

Account Ownership: A puss88 account is personal and non-transferable. You may not sell, transfer, or permit any other person to use your puss88 account.

Accepted Payment Methods: puss88 accepts deposits and processes withdrawals via the following methods: FPX, Maybank, CIMB, Public Bank, Touch 'n Go eWallet, Boost, Maybank2u, and Bank Transfer. All transactions are processed in Malaysian Ringgit (MYR). puss88 does not accept cryptocurrency deposits or payments in any foreign currency.

Deposit Limits: Minimum deposit: RM20. Maximum deposit limits may apply and will be communicated within your puss88 account dashboard. puss88 reserves the right to impose or modify deposit limits at any time, including for responsible gaming purposes.

Withdrawal Conditions: You may request a withdrawal of your available balance at any time, subject to the following conditions:

• Minimum withdrawal amount: RM50;
• Your puss88 account must have completed KYC verification before any withdrawal is processed;
• Withdrawals must be made to a payment method registered in your name — puss88 does not process withdrawals to third-party accounts;
• Any active bonus funds and associated wagering requirements must be satisfied before the bonus balance becomes withdrawable;
• puss88 reserves the right to request additional documentation prior to processing any withdrawal.

Processing Timeframes: puss88 targets a withdrawal processing time of 5–15 minutes for standard requests during business hours. Complex requests requiring manual review, or requests made during system maintenance windows, may take longer. puss88 shall not be liable for delays caused by third-party payment processors or banking systems.

Anti-Money Laundering: puss88 is required to conduct AML checks on all transactions. Deposits and withdrawals will be monitored for suspicious activity. puss88 reserves the right to delay, block, or reverse any transaction it reasonably suspects to be connected with money laundering, fraud, or any other criminal activity, and to report such transactions to the relevant authorities.

From time to time, puss88 may offer bonuses, free credits, free spins, cashback promotions, and other incentives to eligible players ("Promotions"). All Promotions are subject to specific terms and conditions that will be communicated at the point of the offer. The following general terms apply to all puss88 Promotions unless expressly stated otherwise:

• Promotions are available to eligible registered puss88 account holders who have satisfied all applicable KYC requirements;
• Bonus funds are distinct from your real-money balance and will be clearly labelled in your puss88 account wallet;
• Wagering requirements must be met in full before any bonus balance or associated winnings can be withdrawn. Applicable wagering requirements, eligible games, and expiry periods will be stated in the specific promotion terms;
• Attempting to abuse Promotions — including but not limited to opening multiple accounts, using bonus funds in a manner inconsistent with the spirit of the promotion, or engaging in low-risk wagering strategies designed to meet wagering requirements without genuine risk — may result in forfeiture of bonus funds and associated winnings, and may constitute grounds for account closure;
• puss88 reserves the right to modify, suspend, or withdraw any Promotion at any time without prior notice;
• puss88's decision on all Promotion-related matters is final and binding.

All games offered through puss88 are governed by individual game rules, which are accessible within each game's information panel on the Platform. By participating in any game on puss88, you agree to be bound by the applicable game rules.

Random Number Generation: All RNG-based games on puss88 use certified random number generators that have been independently tested and audited by accredited testing laboratories. Published Return to Player (RTP) percentages for each RNG game reflect independently verified theoretical performance data.

Live Dealer Games: Live casino games on puss88 are operated by certified third-party studio providers. Results in live dealer games are determined by physical game elements (cards, dice, wheels) operated by professional dealers in monitored studio environments. puss88 assumes no responsibility for technical interruptions caused by third-party studio providers, though reasonable efforts will be made to address any resultant issues in good faith.

Malfunctions: In the event of a technical malfunction or error affecting a game, puss88 reserves the right to void the affected round(s) and refund the applicable bet amounts. This applies equally to software errors that produce erroneous odds, payouts, or game outcomes. No bonus or payment obligation arises from a game result produced by a verified malfunction.

Intellectual honesty: puss88 publishes house edge information for all table games and RTP information for all slot titles. Players are encouraged to familiarise themselves with this information before participating.

The following conduct is strictly prohibited on the puss88 Platform and constitutes grounds for immediate account suspension or permanent closure, forfeiture of balances, and where applicable, reporting to law enforcement authorities:

1. Providing false identity or age information during registration or KYC processes;
2. Opening or operating multiple puss88 accounts;
3. Depositing or withdrawing funds on behalf of a third party;
4. Using automated software, bots, scripts, or any other non-human means to interact with the Platform;
5. Exploiting software bugs or game errors for financial gain;
6. Colluding with other players at live dealer tables or any game format;
7. Engaging in any form of advantage play that is expressly prohibited by individual game rules;
8. Using the Platform to launder money or facilitate any other financial crime;
9. Attempting to hack, reverse-engineer, or otherwise compromise the integrity or security of the Platform;
10. Engaging in harassment, threatening, or abusive behaviour toward puss88 staff or other players;
11. Using a VPN or proxy server to circumvent jurisdictional access restrictions;
12. Any other conduct that puss88 reasonably determines to be harmful to the Platform, its players, or its integrity.

puss88 is committed to promoting responsible gaming and minimising gambling-related harm. The Platform provides the following responsible gaming tools to all registered players:

• Deposit limits — daily, weekly, and monthly caps on total deposits;
• Loss limits — caps on total losses over a defined period;
• Session reminders — on-screen time alerts to encourage regular breaks;
• Cool-off periods — temporary account suspensions of 24 hours, 7 days, or 30 days;
• Self-exclusion — permanent or long-term account closure, effective immediately upon request.

Responsible gaming tool requests may be submitted at any time via the puss88 live chat support team. Requests to increase existing limit restrictions may be subject to a mandatory cooling-off period before taking effect.

puss88 strictly enforces its 21+ age restriction and will permanently close any account found to have been registered by a person under the age of 21.

If you or someone you know is experiencing problem gambling, we encourage you to seek assistance from qualified support services. The puss88 support team can provide information about responsible gaming resources available to Malaysian players on request.

All content on the puss88 Platform — including but not limited to the puss88 brand name and logo, website design, text, graphics, software, game content, and all other materials — is the property of puss88 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence does not permit you to:

• Reproduce, distribute, or publicly display any Platform content without puss88's express written consent;
• Create derivative works based on Platform content;
• Use puss88's branding or trademarks in any manner not expressly authorised by puss88;
• Frame or mirror any page of the Platform on any other website or platform.

To the maximum extent permitted by applicable law, puss88 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, including but not limited to:

• Loss of funds resulting from unauthorised account access where such access resulted from your failure to maintain account security;
• Delays or errors in transaction processing caused by third-party payment processors or banking systems;
• Temporary unavailability of the Platform or any game due to maintenance, technical issues, or circumstances beyond puss88's control;
• Loss or damage arising from your reliance on information provided on the Platform.

Nothing in these Terms limits puss88's liability for death or personal injury caused by its negligence, fraud, or any other matter that cannot be excluded by applicable law.

The Platform is provided "as is" and "as available" without warranties of any kind, express or implied, except as required by applicable law. puss88 does not warrant that the Platform will be error-free, uninterrupted, or free from viruses or other harmful components.

puss88 reserves the right to suspend or permanently close any puss88 account, and to withhold any associated balance pending investigation, in the following circumstances:

• Breach of these Terms or any applicable game or promotion rules;
• Provision of false, inaccurate, or misleading registration or KYC information;
• Failure to complete KYC verification within a reasonable timeframe;
• Suspected or confirmed fraudulent activity, money laundering, or other criminal conduct;
• Receipt of a chargeback or payment reversal in connection with a deposit made to your puss88 account;
• Regulatory requirements or directions from a competent authority;
• Risk management decisions made by puss88 at its sole discretion.

You may request the closure of your puss88 account at any time by contacting the puss88 support team via live chat. Upon account closure, any remaining real-money balance will be returned to you subject to verification requirements. Bonus balances are forfeited upon account closure.

puss88 reserves the right to modify these Terms at any time. Where material changes are made, puss88 will provide notice to registered account holders via email or via an in-platform notification prior to the changes taking effect. Continued use of the Platform following notification of changes constitutes your acceptance of the amended Terms.

It is your responsibility to review these Terms periodically to ensure you are aware of any changes. The "Last updated" date at the top of this page indicates when these Terms were most recently revised.

These Terms shall be governed by and construed in accordance with applicable international gaming authority licensing frameworks and relevant international law. Any dispute arising from or in connection with these Terms or your use of the puss88 Platform shall be resolved in the first instance through direct negotiation between you and puss88.

If a dispute cannot be resolved through negotiation, either party may refer the matter to binding arbitration in accordance with applicable arbitration rules. You agree to submit to the exclusive jurisdiction of the competent arbitration forum designated by puss88 for the resolution of any such dispute.

Notwithstanding the foregoing, puss88 reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of its intellectual property rights or the breach of these Terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the puss88 Platform, please contact the puss88 support team:

puss88 aims to acknowledge all written complaints within 24 hours and to provide a substantive response within 5 business days. Complex matters requiring investigation may take longer, and you will be kept informed of progress.